Refund policy

At MER EK, we want every piece you choose to feel like it was made for you.

Delivery Time:

• Cairo & Giza: 1-3 working days 
• Other Governorates: 2-5 working days    

• Shipping Fees: Calculated at checkout based on your location.

• Delivery Policy

  • You can open and check your order while the courier is waiting.
  • Once the courier leaves, No Returns or Exchanges will be accepted.
  • If you refuse the order, a 95 EGP delivery fee will be paid to the courier.

  Please make sure to check your order before the courier leaves.

Items must be returned in their original condition, unworn, and with all tags attached.

Your satisfaction matters to us — because love begins with you, and it belongs to you.